Where do we meet our guide?
At the agreed meeting point at Tangier cruise port. Before your port day, we confirm the meeting point, pickup time and your transportation arrangements on WhatsApp.
What if my ship arrives late or the schedule changes?
Every excursion is planned around your ship's arrival and all-aboard times. If the schedule changes, we adapt the itinerary so you keep a comfortable margin for your return to the port.
What is included in the price?
It depends on the service and package you choose. Your written quotation lists exactly what is included — guide, transportation, admission tickets, meals or activities — and any additional costs, so there are no surprises.
Will we be taken to shops?
Only if you want to be. There are no compulsory shopping stops and no unnecessary detours — you visit local shops and markets entirely by choice.
Are the excursions suitable for children, seniors and guests with limited mobility?
Yes. Private excursions can include shorter walks, extra breaks and vehicle access between sights where practical. Please tell us in advance if you need child seats, wheelchair access or walking assistance so we can confirm suitable arrangements.
Which languages do your guides speak?
English, Spanish, French and Italian, with other languages available on request, subject to guide availability. We even offer a one-hour tour for Italian-speaking cruise passengers.
Are excursions available in all seasons and in all weather?
Yes. We operate all year round, in every season, and you can reach us 24/7. If the weather is poor, your guide adapts the itinerary — for example with more time in the covered souks and museums and less on the coast.
Can I visit Tangier on a day trip from Spain?
Yes. Ferries from Tarifa reach Tangier in about an hour, and we meet you at the ferry terminal for a private day trip or a group tour. You will need a valid passport.
Do you organize excursions in other Moroccan ports?
Yes. If your cruise also calls at Casablanca or Agadir, we arrange shore excursions there with local licensed guides — including day trips to Rabat, El Jadida, Oualidia and Essaouira.
Is Chefchaouen possible on a cruise day?
Chefchaouen is a considerable distance from Tangier — roughly 2h30 each way — so it suits only long port calls. We review your ship's schedule before confirming the trip. For shorter stops, Tetouan or Asilah are excellent alternatives.
Do I need a visa or my passport?
Most cruise passengers go ashore with the ship's landing pass. Bring a copy of your passport or ID with you. Requirements depend on your nationality and cruise line, so please check with your ship before arrival.
How do I pay?
Asking for a quote is free. You can pay online by Visa or Mastercard, PayPal, Stripe, Wise or Payoneer; send the payment by Western Union or MoneyGram; or pay cash on the day in euros, US dollars, British pounds or Moroccan dirhams. See all payment methods.
Can I change or cancel my booking?
Change and cancellation terms are stated in your written quotation, so you know exactly where you stand before you confirm.